So the day has arrived and you are moving out of your property and looking to finalise your big move. One of the items to check off when moving out is to decide to either do the Carpet Cleaning yourself or to engage a cleaning service. If you decide to clean your house yourself we commend you and wish you well in your vacate cleaning experience. We hope you are fit, strong, and healthy and also enjoy hard work. If you feel it more prudent to seek help please keep reading.
First of all you need to decide what type of clean you require. If your lease is expiring or you are moving out of a rental and want to get your bond back that would count as needing an end of lease clean or bond clean. However, if you have an empty property with all the furniture removed, no matter the condition, this qualifies as a vacant property, therefore the often misused vacate cleaning terminology can be used. This is when you can start to think about confidently speaking to cleaners about what there vacate cleaning service entails.
Once you have decided to go down the path of hiring a vacate cleaning service you will need to decide how best to contact them. Should you email therefore allowing all communication to be in writing or do you phone the cleaner and speak person to person. Sometimes if the cleaner only communicates via email this can be a bad sign, perhaps they are located in another state with no reapproach if needed. Often the best way to judge a cleaner is to use the phone. On the phone you can get a real sense of the type of person and company you are dealing with. You can always ask the cleaner to follow up with written confirmation of the details you discussed.
One of the first questions you will encounter is do you want a full clean or part clean. A part clean will only cover some rooms in the house. The most requested part clean asked for is the kitchen and bathrooms. These rooms often require heavy cleaning and deep scrubbing. A full clean can vary depending on which company you speak to, for some it doesn’t include the windows, others won’t include the oven, while others won’t touch anything external of the property. Be careful to confirm in writing what a full clean includes and make sure to check if there are any exclusions.
When choosing a vacate cleaner you will want to decide if you want to use a fix time cleaner or a per hour cleaner. Fix time is good at first but bear in mind if the cleaner cuts corners to finish sooner it is a tempting proposition and causes lots of problems when you try and pass inspection. If you choose a per hour cleaner all you need to determine is if the cleaners on the day are going to work hard and fast for you, this is judged in the initial email or phone call. Ask questions about their cleaning experience and judge how they deal with you.
You will want to decide if you are happy to pay a deposit, this one is dependent on each cleaning company’s personal policy. Paying a full deposit before delivery of service is generally not a good idea, a 20%-50% deposit is probably normal. If no deposit is required expect to make payment as soon as the cleaning is finished.
Once you have asked all the questions desired and have a few different quotes you need to decide which one to choose based on price and promised quality. If the cleaner has public reviews you should check them and see how other people found the cleaning service. Once you are happy, book the best vacate cleaner, who in your opinion provides the best chance your instructions being carried out, within a reasonable time and cost.